PRIVACY POLICY

Effective Date: 1.1.25

At Penrose Floral Design, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and any other information you provide through contact forms, orders, or bookings.

  • Payment Information: Payment details are securely processed through third-party payment processors. We do not store your full credit card information.

  • Website Usage Data: We may collect data like IP address, browser type, device information, and pages visited using cookies or similar technologies to improve user experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders or bookings

  • Communicate with you about your inquiries, events, or updates

  • Improve our website and services

  • Send promotional emails (only if you opt in)

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third-party service providers (such as payment processors, email platforms, or delivery partners) only as needed to provide our services.

4. Cookies and Analytics

Our website may use cookies to enhance your browsing experience and collect anonymous analytics data. You can modify your browser settings to disable cookies if you prefer.

5. Your Choices

You may opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails. If you wish to access, update, or delete your personal information, contact us at the email listed below.

6. Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: penrosefloraldesign@gmail.com